Skip links

Business Process Outsourcing

Nearshoring trends: Business Process Outsourcing

When it comes to outsourcing, people quite easily understand the concept of a remote team. But when it comes to their own business, they find it hard to understand what a remote team could do for them. What are the benefits for your business when it comes to outsourcing?

Business process outsourcing: a definition.

Business process outsourcing is a popular way of incorporating outsourcing in your business model: it means you are outsourcing activities that are not part of your core business to a third party abroad. Some of the non-primary activities include Human Resources, accounting, but also IT.

IT services are vital in our digital environment. Digital services, however, are often not part of a company’s primary activities. Website building, document management, application maintenance, and other IT-related business is often an additional cost for companies outside IT. Take for example the logistics and transportation business, which needs IT to grow their business and stay ahead in the market.

It comes down to this: you can’t do business without human resources, or accounting, or IT. You need those services to maintain your company. But if you want to focus on your primary activities, it is time to take a look at how you can reduce these costs and invest more in your true business activities.

Setting up a business process outsourcing model

When it comes to outsourcing, whether nearshore or offshore, it is important to always focus on an outsourcing strategy. You should consider the following questions:

  • Which non-primary activities do we have?
  • What is the cost of these activities?
  • How are these departments incorporated in the company?

Mapping non-primary activities will show how outsourcing can help in reducing the costs, which offers a new budget to invest in primary activities and development of your business.

The next step is incorporating a remote team into your existing business:

  • What is your current business model?
  • How does a remote team fit into that model?
  • How will it affect your internal communication?

These questions will need answers. It is important to consider internal communication for the sake of efficiency. Also, you need to consider the readiness of your business to take the step towards outsourcing.

Are you considering BPO? Let’s have a chat and discuss an approach that meets the needs of your company.